Sompo's expertise has earned the trust of our clients and brokers

Sompo underwent a strategic shift in France two years ago. Can you explain this to us? 

For many years, Sompo had chosen to focus its operations in Continental Europe exclusively on supporting its Japanese clients who have interests or subsidiaries in Continental Europe, including France. The concept of service is very important to this team: providing end-to-end support, regardless of the region in the world, to Japanese clients is a very strong component of our DNA. Since obtaining our license in France two years ago, the strategy has been rethought to expand our insurance solutions to our French clientele, with a focus on large accounts, while maintaining this strong emphasis on quality service and support. 

What is your assessment of these past two years? 

The assessment is extremely positive and perfectly aligned with our strategic plan. 

Indeed, our internal organization, which prioritizes local decision-making authority in terms of underwriting and claims handling, has enabled us to demonstrate agility and responsiveness in supporting our clients with all their requests. 

This has allowed us to initiate sustainable growth through the development of a diverse portfolio in terms of sectoral presence and an approach that combines leading underwriting positions and co-insurance positions. This strategy has enabled us to turn ambitious objectives into significant achievements in terms of revenue as well as underwriting results. Furthermore, we have observed that our clients have chosen to stay with us for the long term, which aligns perfectly with our values based on the notion of long-term commitment. 

What are your commercial targets? 

Our offering is currently structured around five business lines: Property, Liability, Marine Cargo, Financial Lines (including Directors’ Liability, Fraud, Cyber, Professional Liability, and EPL), and finally, Accident & Health. 

The feedback from our clients regarding the quality of service of our Multinational offering confirms that we are on the right track. 

The mid-sized companies (ETI) segment is not overlooked, particularly in our specialty lines. Both in Marine Cargo and Financial Lines, our solutions are perfectly suited to companies of this size. 

Lastly, we primarily focus on deploying our capacities on first layers. 

What about your network of brokers? 

We work closely with both global brokers and specialized brokers. Additionally, we collaborate with specialized brokers, particularly in the transportation sector, who hold significant market shares, to continue developing diversified and attractive portfolios. 

It is too early to discuss your 2025 results, but could you at least give us a trend? 

After just two years of presence in France, this reflects a very strong dynamic within our team. Sompo is proud to have been recognized so quickly as a key player, not just a capacity provider, but a leading actor that, like the group has achieved in Asia, the United States, and the UK, can establish a leadership position in ambitious programs in France. 

Finally, we have successfully established ourselves in the market and are recognized as a reference partner, which represents a strategic milestone that we are very pleased with. 

You recently announced a personal protection product. Will you be announcing other products? 

Absolutely. We are continuously working on developing new solutions. The idea is to complement our range of products to meet the needs of our clients. It is still a little early to talk about it, but the strong momentum recorded over the past two years has given us ideas to explore new business lines. 

How do you position yourself regarding cyber? 

Cyber is indeed one of the areas we are developing at Sompo, with strong growth prospects. We offer comprehensive cyber insurance solutions covering data breaches, digital extortion, and business interruptions, to help businesses effectively manage and mitigate cyber risks. With in-depth expertise, supported by our Cyber engineers, we assist our clients in reducing their risk profiles. 

All this experience is leveraged to simplify processes and facilitate the management of complex issues. Furthermore, we have established collaborations with excellent partners, such as Dattak, with whom we have been successfully working since 2024. 

First published by La Tribune de l’Assurance