Canadian policies, reports, and legal notices

Canada Climate-Related Financial Disclosure Report - French version

Canada Climate-Related Financial Disclosure Report

How Sompo Canada identifies, assesses and manages climate-related risks and opportunities across its governance, underwriting, investment and operational activities.

Sompo's Canada Accessibility Policy

This policy outlines compliance with Ontario’s AODA/IASR, accessible communications and web content, accommodations in recruitment and work, accessibility training, and an accessible feedback process with contact details.

Canada Accessibility Plan 2026-2030

Our commitment to accessibility across our Canadian business.

Public Access to Financial Information – British Columbia

In accordance with section 130(1) of the Financial Institutions Act (BC), financial information regarding the Canadian Branches of Sompo Japan Insurance Inc. and Endurance Specialty Insurance Ltd. can be found on the Government of Canada website.

In addition, general purpose financial statements will be made available at the office upon request.

Sompo Japan Insurance Complaint Procedure

If you have any complaints or concerns regarding our products, services, or conduct, please let us know. We are committed to addressing your issues with professionalism, fairness, and promptness.

Assurances Sompo du Japon inc. (Succursale Canadienne) Procédure relative aux plaintes

Si vous voulez formuler une plainte ou avez des préoccupations en ce qui concerne nos produits, nos services ou notre conduite, nous vous prions de bien vouloir communiquer avec nous. Nous nous engageons à résoudre la situation avec professionnalisme, équité et rapidité.